
FAQ
Frequently asked questions about Basuto Medical Centre
Basuto Medical Centre is a private GP practice at 29 Basuto Road, Fulham, London SW6 4BJ, open Monday to Friday, 9am-6pm. Standard consultations last 30 minutes and cost £160 for adults and £140 for children, including writing your prescription and referral letters. Same-day appointments are usually available where capacity allows.
GPs
Experienced GPs
All GMC-registered & MRCGP
APPOINTMENTS
30 Minute GPs
Extended slots available
Exceptional private GP care, with continuity since 1990
Still have a question? Call 020 7736 7557 – reception answers Monday to Friday, 9am–6pm.
Booking
Appointments and booking
How do I book an appointment at Basuto Medical Centre?
Book online or call 020 7736 7557. Appointments are 30 minutes, in person or by video, Monday to Friday between 9am and 6pm. New patients can book directly – there is no registration form to complete first.
Can I get a same-day GP appointment?
Usually, yes. We keep same-day capacity Monday to Friday where the diary allows, and members have priority booking. Calling before 10am gives the best chance of a same-day slot.
Do I need to register before I can book?
No. Anyone can book a single appointment without registering, and there is no catchment area. A full medical history is taken at your first visit, and you can decide later whether you want ongoing care or membership with the practice.
Can I have a video appointment instead of coming in?
Yes, where clinically appropriate. Video consultations are 30 minutes and cost £160, the same as in person, and a first appointment can be by video – though where possible we prefer to meet you in person. Anything needing examination will be seen in clinic.
How do I change or cancel an appointment?
Call reception on 020 7736 7557 with at least 24 hours’ notice and we will rearrange or cancel without charge. Cancellations with less than 24 hours’ notice are charged at the full appointment fee.
Pricing
Pricing and membership
How much does a GP appointment cost?
£160 for adults and £140 for children, for a 30-minute consultation including any written prescription and referral letters – you pay the pharmacy for the medicine itself. There is no same-day surcharge. Blood tests, vaccinations and some additional services carry separate fees, always explained before anything is arranged.
What does membership include?
Three plans: Access at £30/month (priority booking, appointments at £80), Adult at £85/month (10 appointments a year, named GP) and Under-16 at £55/month (10 appointments a year). Adult Unlimited (£115/month) and Child Unlimited (£85/month) plans are also available for unlimited appointments (fair use applies), and an annual health check is available as a one-off £360 fee. Full comparison on our membership page.
Is there a joining fee or a minimum term?
There is no joining fee. Membership runs on a 12-month minimum term, then continues with 3 months’ written notice to cancel, and a 14-day cooling-off period applies when you join (consultations used are charged at the single rate).
Is there a family discount?
Yes. Register two or more members of the same household on membership together and receive 10% off the combined monthly total. Plans can mix – for example, two adults and two children cost £252 a month instead of £280.
Prescriptions
Prescriptions, tests and referrals
Can Basuto issue private prescriptions?
Yes. Where clinically appropriate, your GP can issue a private prescription during the appointment and dispense it in-house, or send it to your preferred pharmacy. The prescription itself is included in the consultation fee; you pay the pharmacy for the medicine. See our prescriptions page.
Do you offer repeat prescriptions?
Yes, where clinically appropriate. Regular medication is reviewed periodically to make sure it remains safe and suitable, and repeats can then be prepared without a full appointment each time. New medicines or dose changes need a consultation.
Can you arrange blood tests?
Yes. Blood tests can be arranged when clinically indicated, usually with samples taken at the practice, and carry a separate fee your GP will explain first. Your GP reviews every result and contacts you with findings and next steps.
Can Basuto refer me to a specialist?
Yes. If specialist input is needed, your GP will prepare a referral letter for NHS or private care, included in your consultation fee. We can also share consultation summaries with your NHS GP, with your written consent.
Families
Children and families
Do you see children?
Yes, from birth onwards – infections, fevers, rashes, feeding concerns, development checks and vaccinations. Children’s consultations are £140 for 30 minutes, and Dr Nora Al-Saraf and Dr James Pozzi both have special interests in paediatrics. Under-16s are always seen with a parent or guardian. See our paediatrics page.
Is there a membership plan for children?
Yes. Under-16 membership is £55 a month and includes 10 appointments a year of paediatric GP care with priority booking. A child can be a member without a parent joining, and the Family plan is available for households with two or more members, combining adult and child rates.
Can you do baby checks and childhood immunisations?
Yes. The practice offers the 6-week baby check and childhood immunisations. See our 6-week-baby-check and childhood-immunisations pages for more information.
Practical
Practical, location and NHS
Where is Basuto Medical Centre?
At 29 Basuto Road, Fulham, London SW6 4BJ – three minutes’ walk from Parsons Green and five minutes from Parsons Green station on the District line. The number 22 bus stops on New Kings Road nearby, and pay-and-display parking is available in the surrounding roads.
What are your opening hours?
Monday to Friday, 9am to 6pm; the practice is closed at weekends and on bank holidays. Out-of-hours cover is provided through our partner Doctorcall – call the surgery number for details. In an emergency always call 999.
Will using Basuto affect my NHS GP registration?
No. Private GP care runs alongside NHS care, not instead of it. Your NHS registration is unaffected, you can keep using NHS services as normal, and with your consent we can send consultation summaries to your NHS GP.
Is Basuto Medical Centre CQC registered?
Yes. Basuto is registered with the Care Quality Commission, the independent regulator of health and social care in England, and has served Fulham and Parsons Green from the same address since 1990. Inspection reports are on the CQC website.
Still stuck?
Ask us directly
If your question is not answered here, call 020 7736 7557 and reception will help – a person answers, Monday to Friday, 9am-6pm. You can also email [email protected], or simply book a 30-minute appointment and ask your GP everything in one sitting.
Medically reviewed by Dr Nora Al-Saraf, MB BS MRCGP, GMC 6149057 on 20/7/2026